Privacy policy

Effective Date: September 24th 2025

At WhiskerWise, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you shop with us or interact with our website.

Information We Collect

When you visit our site or place an order, we may collect:

  • Name, email address, shipping/billing address, and phone number.

  • Payment details (processed securely via Shopify Payments, PayPal, or other trusted providers).

  • Information from our quiz (pet preferences, product interests).

  • Website usage data (cookies, analytics, IP address).

 

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide personalized product recommendations through our quiz.

  • Communicate updates about your order.

  • Send promotional emails or offers (if you opt in).

  • Improve our website and services.

 

How We Protect Your Data

  • Payments are processed through Shopify’s secure checkout system; we never store your credit card details.

  • We use SSL encryption and other safeguards to protect your personal data.

 

Cookies

We use cookies to:

  • Remember your preferences.

  • Improve website performance.

  • Support targeted advertising and analytics.
    You can disable cookies in your browser settings, but some site features may not work properly.

 

Marketing & Opt-Out

If you subscribe to our newsletter, we may send you updates, offers, and pet care tips.

  • You can unsubscribe at any time by clicking the “unsubscribe” link in any email.

 

Sharing Your Information

We do not sell or rent your personal information.
We only share it with:

  • Trusted partners like Shopify, payment processors, and shipping carriers (to fulfill your order).

  • Legal authorities if required by law.


Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:
support@whiskerwise.com.co