Shipping policy

Effective Date: September 24th 2025

At WhiskerWise, we’re committed to delivering your pet’s favorite toys and essentials quickly and reliably.

Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.

• You will receive a confirmation email with tracking details once your order ships.

Shipping Times & Rates

• United States: 3–7 business days (standard shipping).

• Other regions: shipping times may vary depending on your location and selected products.

• Shipping fees (if any) will be calculated at checkout.

Delivery

• Please provide a complete and accurate shipping address to avoid delays.

• We are not responsible for delays caused by carriers, customs, or incorrect addresses provided by the customer.

 Order Tracking

• Once shipped, you’ll receive a tracking number via email.

• You can track your order directly through our website or the carrier’s site.

 Lost or Delayed Packages

• If your package is delayed or lost, please contact us at kpecom01@gmail.com and we’ll help resolve the issue.

Shipping Restrictions

• At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or certain countries with high shipping restrictions.